Maudsley Learning General Cancellation Policy
Maudsley Learning has a strict cancellation policy, whereby if you cannot attend your Maudsley masterclass, you will not be entitled to any refund. Instead, you will be offered “credit” which can then be transferred to an alternative course. If you cannot attend your course for any reason, please let Maudsley Learning know at your earliest convenience by emailing firstname.lastname@example.org or 020 3228 6149.
Maudsley Learning Cancellation Policy for SLaM employees
Maudsley Learning has a strict cancellation policy, whereby all cancellations must be made at least 28 days in advance of the course. For any cancellations received less 28 days in advance of the booked course date, your department may be charged a penalty fee equal to the list price for the course as shown on Maudsleylearning.com. If you cannot attend your course for any reason, please let Maudsley Learning know at your earliest convenience by email to email@example.com
As everyone will be aware the Coronavirus situation is evolving quickly. We want to ensure that all our staff and course attendees are safe. As such we have decided to take the unprecedented step of rescheduling all upcoming events, meetings, courses and conferences planned by Maudsley Learning immediately until the end of April 2020.
Maudsley Learning masterclasses courses including Section 12 & Approved Clinician courses: From 16.03.2020 all individuals booked onto any of our courses in the months of March and April 2020 will automatically be moved onto the same course but on newly scheduled dates soon to be announced. Should participants be unavailable to attend the newly scheduled dates, a full refund will of course be processed. This will be effective from 16.03.2020 until 30.04.2020
Commissioned courses including Maudsley Simulation courses: If you’re booked onto a course commissioned by your employer, Maudsley Learning will be in touch with the lead commissioner to discuss how we can work collaboratively to reschedule the training programme to a time that’s suitable for all.
We strongly recommend that you book insurance for any travel expenses as Maudsley Learning is not responsible for any in incurred travel expense for courses which have had to be rescheduled.