Protected: Closing the gap: Improving empathy, attitudes, and motivational interviewing skills in primary care professionals – day two – 17th November

Mental healthcare

Course information

Upcoming Date: 17/11/2021
Upcoming Time: 09:00 - 17:00
Length: Simulation day
Cost: Free
Equivalent to 6 CPD hours

About the course

primary care Improving empathy

Primary care services are at the frontline of managing the physical health needs of individuals with Serious Mental Illness (SMI). Motivational Interviewing training in primary care can be effective at improving patient outcomes and is well-suited to improving the physical health of individuals with SMI through exploring ambivalence and supporting positive behaviour change. Maudsley Learning, with collaborators from Kings College London, has been awarded a research grant from the Closing the Gap Network to develop and evaluate a simulation training programme for primary care services. Closing the Gap is one of eight UKRI funded mental health research networks, with a focus on improving health and reducing inequalities in those with severe mental illness (SMI).

This project will deliver and evaluate a training programme to support helpful health change conversations with individuals with SMI. The 2-day course covers all aspects of having health change conversations in Primary Care using skills from Motivational Interviewing.

Participants will attend a 20-minute pre-assessment, a 2-day course and a 20-minute post-assessment as part of the research and evaluation.

Day One: Interactive Session looking at how to have effective health change conversation using the skills from Motivational interviewing. There will be a series of videos and remote teaching looking at some basic skills to start the conversations about making health changes and wellbeing. There will be a focus on those patients who might also have underlying mental health conditions.

Day Two: A virtual simulation day to embed new knowledge and skills with a series of simulated real-life scenarios using Actors as simulated patients. There will be a structured debrief to help draw out the skills developed on day one. The evaluation will measure the impact of the training on clinician attitudes and empathy towards service-users with severe mental illness, alongside observable changes in their communication skills. *You need to have completed day one to join day two. You can book day one here.









A group of people standing in a circle with their hands in the middle.

Learning Objectives

After taking this course, participants will be able to:

  • Identify key principles of motivational interviewing
  • Develop basic skills in techniques seen in motivational interviewing
  • Practice ways of asking questions and speaking with clients to bring about behavioural change
  • Recognise where a person is in the circle of change

Course Information

Target audience

Care navigator, Clinical support worker, GP, GPVTS, Health visitor, Healthcare assistant, Nurse associate, Nurses

Length & Time
This course will be taking place digitally.
9:00 - 17:00

Book this course

You are not eligible to book on this course without a course coupon code. You will have received this on your flyer. If you do not know the code please contact

The fusion of Education and the Health Service is extremely exciting and now indeed essential; I am thrilled that St Mary’s is at the forefront of this. I am truly invigorated to disseminate many nuggets of wisdom and tangible strategies gained yesterday to my entire school community.
Assistant Headteacher - London
The knowledge and skills help children in many areas e.g. friendships, learning, attitude, dealing with problems at home and school. Skills will stay with them as they progress helping them to be reflective and emotionally resilient.
Teacher - London