Advanced Communications Simulation Training

Course information
Date
01 October
Location
ORTUS Conference and Events Venue, 82-96 Grove Lane, London, SE5 8SN
Length and time
9:30 - 17:00
Cost
£0.00
Course information
Date
01 October
Location
ORTUS Conference and Events Venue, 82-96 Grove Lane, London, SE5 8SN
Length and time
9:30 - 17:00
Cost
£0.00
About the course

This full-day course is aimed at enhancing and advancing communication in patient care. Developed with a core oncology focus in mind, it supports staff mainly at the interface between oncology services and surgical specialities. Multi-professionals may attend from a range of working environments across healthcare, including nursing, medicine and allied health professions. Participants will be involved in a series of simulated scenarios throughout the day using actors, with interactions between simulated patients, relatives, caregivers and other healthcare staff. After each simulation, an in-depth debrief will enable participants to build upon their skills and knowledge (both technical and non-technical) and learn constructively from their experience.

Learning objectives

After completing the course, those attending will have enhanced understanding, knowledge and skills surrounding:

  • Language use, aspects of attentive listening, de-escalation models, and the use of assertive communication techniques.
  • Taking a trauma-informed approach to consultations, including recognising signs of dysregulation and the use of grounding techniques within a consultation.
  • Grief models, including the Dual Process Model, 'Growing Around Grief', and how these may support conversations around death and dying.
  • Recognising signs of mental health deterioration alongside physical illness and approaches to responding effectively to this, including risk assessment.
  • Working effectively with colleagues in multidisciplinary teams and across multi-agency working.
  • Understanding and managing heightened emotions in a partner or carer and considering options for partner/carer support.
  • Providing support to themselves and healthcare colleagues around their own wellbeing following challenging consultations, including reflecting on, but not limited to, the role of vicarious trauma, compassion fatigue and moral injury.


Schedule

01/10/2026
Target audience
Nurse, Allied Health Professional
Date & Time
Location
Delivery Format
01/10/2026 09:30–17:00
ORTUS Conference and Events Venue, 82-96 Grove Lane, London, SE5 8SN
In-Person
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Commissioned
£0.00
14 places available
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Group bookings

Discounted rates are available for group bookings. Please contact us for more information. Maudsley Learning has a full range of courses to meet the needs of your organisation. Most can be delivered to you flexibly and tailored to your requirements.

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Bespoke courses

We are able to offer custom-made programs, whether digital or face to face, to meet the education and training needs of your organisation in the UK or internationally.

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Research

We value research and knowledge-sharing and will continue to contribute to the literature base on mental health education, addressing important research questions in this exciting field.