Advanced Managing Challenging situations for non-clinical staff in clinical settings - Masterclass

Day One

Workshop day and participants will:

• Develop Knowledge of mental illness and treatments
• Understand the needs and experiences of people with mental health conditions
• Learn some new communication techniques and de-escalation skills
• Understanding the need for health and wellbeing for all

Day Two

Simulation Day -Embedding the learning by using the skills developed in day one.

Scenarios will be common dilemma’s or situations you might find yourself in your day to day work.

Thanks to commissioning from HEE, we have been able to provide funded places on this course to increasing numbers of healthcare professionals, extending our mission to make quality mental health training available to all.

There has been variability in attendance on some of our courses, which can impact the quality of delivery and lead to cancellations. We ask that you let us know if you are no longer able to attend a course so that we can offer your place to someone else on the waiting list. In some cases, your line manager may be notified, where we have no record of a cancellation. We understand the immense pressure that you are under in the current working climate and appreciate you taking the time to get in touch: maudsleylearning@slam.nhs.uk.

Please note: For our courses to achieve their set objectives, we require a minimum number of participants to run the course on the day. Should bookings fall below the required number of participants, we may cancel this course.