Reducing restraint and improving safe practice in acute care - Workshop

• Describe the roles and responsibilities of nurses and security staff in managing incidents within a hospital setting.

• Enhance awareness and knowledge of various interpersonal skills related to de-escalation.

• Cultivate confidence in dealing with mental health presentations in acute settings.

• Understand the crucial role of effective communication when interacting with these patients.

• Confidently assess and manage anger and frustration exhibited by any patient.

• Gain a deeper understanding of the stigma faced by patients with mental health diagnoses.

• Comprehend the significance of human factors or non-technical skills (e.g., situational awareness, leadership, team working) in psychiatric emergencies.

• Demonstrate increased confidence in managing common clinical incidents.

• Show improved inter-disciplinary working.

• Utilise a systematic approach to assess and manage aggression and violence in medical settings.

Trust support structures, policies, and resources will be clearly outlined, exploring the management and leadership qualities required for those in such roles.

On day one of the workshop, it will be a classroom-based education covering causes of aggression, risk assessment and management of the same, patient safety, common mental health diagnoses, symptoms, and behavior, as well as addressing stigma and physical health outcomes for patients with Serious Mental Illness.

On day two, the simulation day will involve a series of simulated scenarios using actors as patients. Debriefing models will be employed to assist participants in learning positively and constructively from the experience.