The aim of the course is to enhance knowledge, confidence, and clinical skills for front line staff who are interested in developing their communication skills and having a forum to discuss/explore alternative strategies for prevention/de-escalation.
After completing this course those attending will be:
• Better aware of models of conflict resolution and ‘4 Steps to Safety’ measures
• Able to understand the role of human factors or non-technical skills (eg situational awareness, leadership… etc.)
• More confident in reducing the impact of common potential flashpoints/triggers
• Informed of the potential role of culture/the clinician in co-creating potential crises.
Course schedule
Group bookings
Discounted rates are available for group bookings. Please contact us for more information. Maudsley Learning has a full range of courses to meet the needs of your organisation. Most can be delivered to you flexibly and tailored to your requirements.
Bespoke courses
We are able to offer custom-made programs, whether digital or face to face, to meet the education and training needs of your organisation in the UK or internationally.
Research
We value research and knowledge-sharing and will continue to contribute to the literature base on mental health education, addressing important research questions in this exciting field.
