This is a one-day course aimed at any front line clinician with face to face patient contact. This includes: mental health nurses, healthcare assistants, care support workers and psychiatric doctors.
The course serves as an introduction to several safety models including the ‘4 Steps to Safety’ framework and is suitable for staff who are interested in developing their communication skills and having a forum to discuss/explore alternative strategies for prevention/de-escalation.
Participants will be involved in a series of scenarios using trained actors as simulated patients. Debriefing models are employed to assist participants to learn positively and constructively from the experience.
The aim of the course is to enhance knowledge, confidence, and clinical skills for front line staff who are interested in developing their communication skills and having a forum to discuss/explore alternative strategies for prevention/de-escalation.
After completing this course those attending will be:
• Better aware of models of conflict resolution and ‘4 Steps to Safety’ measures
• Able to understand the role of human factors or non-technical skills (eg situational awareness, leadership… etc.)
• More confident in reducing the impact of common potential flashpoints/triggers
• Informed of the potential role of culture/the clinician in co-creating potential crises.
Discounted rates are available for group bookings. Please contact us for more information. Maudsley Learning has a full range of courses to meet the needs of your organisation. Most can be delivered to you flexibly and tailored to your requirements.
We are able to offer custom-made programs, whether digital or face to face, to meet the education and training needs of your organisation in the UK or internationally.
We value research and knowledge-sharing and will continue to contribute to the literature base on mental health education, addressing important research questions in this exciting field.