The aim of the course is to enhance knowledge, confidence, and clinical skills for front line staff who are interested in developing their communication skills and having a forum to discuss/explore alternative strategies for prevention/de-escalation.
After completing this course those attending will be:
• Better aware of models of conflict resolution and ‘4 Steps to Safety’ measures
• Able to understand the role of human factors or non-technical skills (eg situational awareness, leadership… etc.)
• More confident in reducing the impact of common potential flashpoints/triggers
• Informed of the potential role of culture/the clinician in co-creating potential crises.
Course schedule
![Whatwedo 02 04 07](/media/1257/whatwedo-02-04-07.jpg?rnd=133619947303900000)
Group bookings
Discounted rates are available for group bookings. Please contact us for more information. Maudsley Learning has a full range of courses to meet the needs of your organisation. Most can be delivered to you flexibly and tailored to your requirements.
![Whatwedo 02 04 06](/media/1256/whatwedo-02-04-06.jpg?rnd=133619938798670000)
Bespoke courses
We are able to offer custom-made programs, whether digital or face to face, to meet the education and training needs of your organisation in the UK or internationally.
![Whatwedo 02 04 05](/media/1255/whatwedo-02-04-05.jpg?rnd=133619947233870000)
Research
We value research and knowledge-sharing and will continue to contribute to the literature base on mental health education, addressing important research questions in this exciting field.